State Farm® Insurance Agent Paul Counts

"Chris Melvin as usual was excellent. He is a good man. You are lucky to have him."

"I don't call often but when I do, I always get the answers to my questions. Been a happy customer of Paul's for 10+ years. Plus he's a Cincinnati Bengal fan!! Who Dey!!"

"Ms. Cheryl is always professional, courteous, and helpful. If she's not 100% certain about an insurance question, she'll research the issue, and quickly follow up with you. It has been a pleasure having her assist me with my insurance needs."

"I’m VERY happy client with State Farm…Chris Melvin was wonderful to work with…He always stays in contact when needed and he’s very understanding with costumers taking care of information in a timing manner. Thank U so much Cris for ur help. Lakhea D.Tyler a happy customer🥰"

"I have been with them over 15 years no problem Mrs Cheryl is the best👍🏾👍🏾"

"Good customer service and gives fair prices. Treats you with respect and does a fantastic job."

"Cheryl is really the best, she has always been the person I’ve spoken to every time I’ve called the office, and she is so kind and helpful every time :) I really appreciate her so much!!"

"Excellent customer service with great professionalism. Knowledgeable staff."

"Cheryl Barr is great! Paul Counts and Cheryl are the best, very helpful."

"I am extremely happy with my services at state farm, Thanks Chris and Sheryl for all that you do❣️"

"Hello, I have been with State Farm since 2018. I have had the most positive experience with these great people. Always professional and understanding during personal challenges. I highly recommend anyone who is searching for an insurance company to look into State farm. If it's good enough for Jake, than it's good enough for me."

"Paul Counts State Farm’s team is amazing. They have been so patient with me and supporting my elderly father with house and car policies. Chris and Cheryl know there customers and are great supports. Highly recommend."

"Chris was fantastic to work with! He made the entire insurance process easy to understand and stress-free. His helpful and positive attitude really stood out, and he always took the time to answer my questions and address my concerns. Chris is incredibly knowledgeable and goes the extra mile to make sure you feel supported. I highly recommend him for anyone looking for a reliable and understanding insurance professional!"

"Chris was great! He was patient with all my questions and made the process of switching states so smooth!"

"State Farm, and his team are the best!!! My favorite is Cheryl Barr always willing to help. l been a client for several years and never had a problem. This team is very professional thanks for all your support."

"I've had insurance with Paul Counts and Associates for more than 25 years and they have always been accommodating and courteous and helpful for whatever I need. In days and times like they are now it's good to have a company willing to help when and however necessary."

"Paul Counts along with Cheryl have handled my insurance needs for over 20 years. Cheryl especially has always been attentive, patient and available for all of my insurance questions and needs. Thank you, I appreciate your hard work and would gladly recommend your services."

"Very helpful and courteous!"

"Words can't describe how amazing this office really is. Top notch service! Chris and Cheryl are both gems. I've been with state farm since 2002 strictly because of them!!"

"Absolutely hands down the BEST customer service experience I could have ever asked for! My new State Farm representative, Chris, was truly phenomenal; highly knowledgable, respectful, kind and empathetic. I was in a desperate place for insurance, and needless to say, they quickly assisted and gave the best personalized insurance options, making my life so much easier. I would recommend this location and its agents to anyone in Maryland, any day. Thank you so much again for everything, State Farm. :)"

"Outstanding Service. Cheryl, has always been professional and provided exceptional service. I currently have home and car insurance. Outstanding rates!"

"It's my pleasure to recommend Paul Counts and his team for unparalleled homeowners insurance services. As someone deeply involved in the mortgage industry, I understand the importance of connecting my clients with advisors who are not only knowledgeable but also genuinely invested in their needs. Paul and his team exemplify this perfectly. They offer personalized, detailed advice that goes well beyond generic, scripted interactions. With a focus on explaining the ins and outs of the necessary insurance coverage, Paul's team ensures that you're well-informed and cared for. If you're in the market for top-quality auto or homeowners insurance advice, look no further than Paul Counts."

"I've been with State Farm close to 20 years, and it had been a pleasure working with Cheryl who has been the best to work with over the years.......thanks Cheryl....... I still have not been to the new office yet...lol"

"I have worked with Paul and his team member Cheryl for over 15 years. They have always been attentive and available for all of my insurance needs. Whether it is filing a claim or adding a new item to my policy, the attention and pricing is always top notch. I truly feel that they have my best interest and I will continue to encourage my family and friends to enjoy their services."

"Professional staff"