State Farm® Insurance Agent Paul Counts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daisey Couloote
February 25, 2026
"Great company I’ve been with statefarm for over 25 years and I have no problems with Statefarm. I recommend my family and friends to Statefarm and they also enjoy the services.
Mr. Paul Counts And his staff Has outstanding customer service and it’s very supportive
Now"
"Wow! Over 25 years with State Farm!! We are so proud to have worked with you all these years!"
David Brahame
February 12, 2026
"Great customer service. Whenever I have a question or concern, Chris and Sherl are the BEST. Very positive, professional and trustworthy. Thanks for everything."
"David, thank you for your wonderful review of our agency! It is a pleasure to hear what a wonderful experience you have had with us! Looking forward to working with you for years to come."
Danny N
February 5, 2026
"Chris was very helpful from the beging to the end of the process. Reached out directly to him; had an awesomely smooth experience switching over. If I could give more stars I would."
"Thanks so much for the amazing review, Danny! We really appreciate your support here in Odenton. If you ever have any questions or need insurance assistance in the future, we are just a message away! "
Taff Hollingsworth
January 28, 2026
"Thank God for Cheryl Barr. She has been our agent for over 10 years. She truly cares about her services for her customers. Whenever we have a question or concern she answers expeditiously."
"Taff, thank you for your wonderful review of Our Team! Taff, it is a pleasure to hear what a wonderful experience you have had with us! "
Ren Bum
January 27, 2026
"I have been a State Farm customer for many years and quite satisfied with my rep Paul Counts. Over the years he has kept me and my family up to date on the many services State Farm has available to us. I especially would like to commend Cheryl Barr for always being prompt in assisting with our requests and expediting services when needed, in addition to making us aware of new State Farm services. She is always courteous, friendly and above all a total professional."
"Thank you for the kind words! You've been a GREAT customer for 48 years!! So impressive!! Thank you."
Ryan Johnson
January 27, 2026
"Chris made the experience flawless with selecting a bundled insurance package. I highly recommend working with them!"
"Thank you so much for the 5-star rating, Ryan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Frances Richardson
January 21, 2026
"They're service is always rewarding and Chris knew me by name and he was very concerning and kind."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
B Thomas
January 19, 2026
"I’ve been a State Farm policy holder (both auto & home) for many years. Whether I’m making a claim, requesting a quote or just have insurance coverage questions, Cheryl is amazing. She’s very hands on and it’s evident that she truly cares about their clients."
"B, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Paul Counts’s Team here in our Odenton office. "
Russell Cowells
January 12, 2026
"They have always been a great service to me for over 50 years"
"Thank you, Mr. Cowells! Your loyalty is beyond impressive. Have a GREAT 2026!!"
Andy Varshine
January 9, 2026
"I've been with Paul Counts for almost 20 years and they have been great! They are great at getting back to you and letting you know the status of your policy."
"Thank you Andy! Hard to believe it's been 20+ years. We are so grateful for your loyalty!!"
Demetria Holland
January 6, 2026
"Cheryl provided outstanding customer service! She was professional, attentive, and genuinely helpful from start to finish. She took the time to listen, answered all my questions clearly, and made the entire experience smooth and stress-free. I truly appreciate her patience and dedication—excellent service all around!"
"Thank you, Demetria! So happy we can help you with your insurance needs. We have built our business with great customers like you!!"
STANLEY WILLIAMS
January 5, 2026
"Cheryl is amazing, I've been so please with whatever rask she is handling for my home bundles and or business, she has been my primary contact point since 2012, she's always at the job, rarely unavailable, and if you cant reach her? No worries, she WILL call you back! Simply amazing 👏 🤩"
"Thank you, Stanley! Cheryl is the BEST at what she does. Cannot thank you enough for your business over the past 13+ years!"
Evangeline Coney
January 3, 2026
"I’ve been with Paul Count for over two decades and at all times my encounter with Cheryl has been nothing but respectful and responsive in whatever you may request. I have recently come into contact with Guillermo and he’s very polite and always eager to assist in matters at hand."
"Thank you for your business over the past 20+ years Ms. Coney! It has been our pleasure to work with you on all of your insurance needs!"
Donald Jones
December 17, 2025
"Cheryl has been extremely wonderful,
very professional and always business minded thru out the years that I've been with State Farm."
"Thank you, Mr. Jones! Thank you for your business over the past 5+ years. It is our pleasure."
Omotokunbo Dosunmu
December 16, 2025
"I want to thank Ms. Cheryl for her openness and kindness and patience. She will take her time to explain things to you in ways one can understand. I guess after being in this business for years, she has become the best. I recommend State Farm with a 5 Star. I want to appreciate Mr., Count too for how he appreciate his customers. Kudus to you guys!"
"Thank you Omotokunbo! It was great speaking with you last week. Welcome to our agency. We are so happy to have you with us."
Nigel F
December 7, 2025
"Everything you could want from an agency! They’re easy to communicate with, truly customer-first, and consistently proactive. I’ve never once felt like just another paying customer. This office has gone above and beyond multiple times for me and my family, especially Cheryl! I recommend them every chance I get and will continue to do so."
"Thank you so much for taking the time to share your thoughts and experiences with us. We appreciate your business!! Thank you for being such a great customer!!!"
Denise Brooks
November 21, 2025
"I have been with State Farm for 20 years. Ms. Cheryl has been our family agent for all of those years. We all love her because she is just like being apart of our family. She has always helped us to get the right insurance on our cars. She always gave us great customer service, and well knowledgeable as insurance agent and a wonderful person that will help anyone to get the right insurance State Farm offers. With a person like Ms. Cheryl to work with I don’t mind telling my family and friends about State Farm.."
"Thank you, Denise! We have built our business on long-term customers like you! Cheryl is absolutely the BEST. We are so fortunate to have her with us. "
Bryan Carter
November 19, 2025
"I like to thank miss cheryl for everything she best always make me happy and she easy to work with and make sure am ok give her a bonus she needs one"
"Thank you Bryan! We are so happy to work with you! Greatly appreciate your business! Thank you again!"
Moses E
November 11, 2025
"I had a great experience working with my insurance agent, Paul. He helped me with both my renters and auto insurance, and made the whole process simple and stress-free. He was always quick to provide updates and answer any questions I had. I highly recommend working with Paul and State Farm, excellent service!"
"Thank you for the kind words Moses! We are her to help however we can!"
Nancy DeLuca
November 7, 2025
"I’ve been with State Farm over 40 years. Cheryl Barr is an outstanding customer relations specialist, highly professional and easy to work with and talk to. She is always willing to help me with any issues I have as well as the other staff. Overall, I give them a 5 or more star rating."
"Thank you, Nancy! It is such a pleasure to work with you all these years. We are very grateful for your kind words."
Lynn G.
October 24, 2025
"The Paul Counts State Farm agency is absolutely wonderful. I requested an online quote and, received a call from their office promptly.
Cheryl was very helpful when I returned the call and Chris professionally and efficiently helped me set up my policy. A great team!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Angela Anderson
October 13, 2025
"Cheryl and Paul are so helpful and nice I been with 30 or more years and I'm not trading then for no one"
"Thank you so much for your kind words and loyalty over the past 30+ years! We're thrilled to hear that we have been so helpful and friendly throughout your experience. We truly appreciate your continued trust and look forward to serving you for many more years to come!"
Nahed
October 9, 2025
"I’ve been a proud customer of Paul Count’s office for several years, his services exceed my expectations and especially his staff (Ms.Cheryl) with her professionalism and expertise makes the process very easy and seamless. I highly recommend them to anyone looking a trustworthy insurance agent!"
"Thank you so much for being such a great customer!! Our goal is to always EXCEED expectations!"
Margaret Gant
September 24, 2025
"I have received great service since 2013. I have recommended StateFarm Insurance to many of my friends. The prices are very reasonable! The young lady that runs the office is very professional and knowledgeable.
JUST LIKE A GOOD NEIGHBOR….
STATEFARM IS THERE!!"
"Thank you, Ms. Gant!
We look forward to continuing to provide you with great service!
Thank you for your patronage for over 12 years!!"
Simone Fennell
September 22, 2025
"This State Farm office has taken care of my CAR And renters insurance needs for 6+ years and I couldn't be more pleased with the service. Cheryl has been prompt and professional! I would highly recommend this office."
"Thank you for giving us the opportunity to work with you for the past 6+ years! We are very grateful for your car insurance and renter's insurance business! Thank you for the kind words."