
State Farm® Insurance Agent Paul Counts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bryan Carter
June 18, 2025
"I like to thank miss cherl for everything she best always make me happy and she easy to work with"
"Thank you Bryan! We are so happy to work with you! Greatly appreciate your business!"
Brandon B
June 17, 2025
"Absolutely had a great experience with this branch after moving into town. Chris from the office was proactive every time and got my state-state transfer done FAST! This office is friendly and pro customer, highly recommend."
"Welcome to Maryland Brandon! We are so happy to have you with our office."
cindy H
June 16, 2025
"Great team to work with...hassle free. I am a long time customer who left for a non-State Farm insurance but came back because the customer service with the Counts office is A+. Absolutely recommend this team for anyone looking around for insurance."
"Thank you Cindy!!! Welcome back! We don't plan on losing you again!!!"
first take
June 11, 2025
"I mostly interact with Ms.Cheryl when I call or come into the office.She has helped me very much when I have questions or have problems., she was able to resolve them. For me , she is the kind of employee any business would want."
"Thank you "first take"! We are so happy to have you as a customer."
pancho Gayle
June 5, 2025
"Been with Paul Counts since 2010 and will continue to do buisness with them as they are top tier in professionalism and customer service. Cheryl is the best! The best agent out there!"
"Greatly appreciate it Pancho! Thank you for your business over the past 15+ years. Cheryl is the BEST!"
Calvin Williams
June 2, 2025
"State Farm has always been very reliable helping to solve any MVA or insurance issues. Chris and Cheryl are the Best !"
"Thank you Calvin!"
Shawn B.
May 28, 2025
"With good help from Chris, purchased the insurance with ease."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Sabrina Woodfork
May 23, 2025
"I've been with State Farm ( insurance)/ Paul Counts office for many years. The staff is awesome ! Their customer service is impeccable and very professional. They operate with integrity. Cheryl is absolutely amazing ! She is very patient and understanding. She always take the time to answer any questions I have and always provide me with the best option that's available. I would highly recommend them to anyone who is looking for some insurance. Cheryl is the Best !!!!!"
"Thank you SO much Sabrina!! We are so thankful for your business. P.S. -- Cheryl IS the best!!!"
delvonte jerrod
May 17, 2025
"Ms. Cheryl is amazing to work with. Both times she assisted me with setting up my policies, she was patient, kind, and very knowledgeable. No complaints."
"Thank you Delvonte! We love hearing from our customers. "
RodWithTheMustang
May 15, 2025
"Great help"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Elizabeth Dembeck
May 15, 2025
"Cheryl is a delight to speak with as is the entire agency staff. The Paul Counts State Farm Agency is the only Insurance Agency for our family, always professional, knowledgeable & courteous, don’t go anywhere else!"
"Thank you SO much Elizabeth! We are so appreciative that you took time to let us know how we are doing! "
Shawn Kendrick
May 9, 2025
"all staff very helpful. Chris, Joseph, Cheryl, Paul."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Ian King
April 29, 2025
"Chris a Cheryl my State Farm agents are always helpful When I call to make my payments! Great work I would definitely recommend them to my friends and family!"
"Thank you so much Ian!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Jodi Mack
April 21, 2025
"The staff is always friendly, knowledgeable and willing to help. Exceptional customer service!"
"Thank you so much Jodi! We greatly appreciate your kind words!"
marcus alexander
April 16, 2025
"I’ve recently moved from Virginia, and Cheryl made it a seamless transition for me to continue my coverage via state to state. She was extremely kind and helpful however, it was her professionalism and thoroughness, which will make me a customer for life I recommend if you’re in need of any type of coverage please reach out to Cheryl at State Farm"
"Thank you for taking the time to let us know about your experience! Cheryl is the BEST! Thank you so very much for your business, Marcus!"
Frederick Ampofo
April 10, 2025
"Paul Counts and his staff are very friendly and professional.Chris gives me excellent service when he answers the phone.Cheryl who has been there for years always gives me very knowledgeable responses when I have questions about my policy.Keep up the exemplary service."
"Thank you Frederick! We greatly appreciate you taking the time to let us know how we are doing. Thank you for your business over the years."
Awoke Beyene
April 2, 2025
"I have been with State Farm for a long time. The quality of their services and professional customer care keeps me loyal to the company. Cheryl one of the team member at Mr. Paul Counts office is the best in customer care."
"Thank you Awoke! Cheryl is such a joy to have on our team! We greatly appreciate your kind words!"
Cam Rylander
March 28, 2025
"Paul and his team are great, I’ve been with them for about 4 years. Worked with Chris recently to update my policy to include my wife, and he has been very patient and helpful. Thank you to everyone that has helped me over the years at the Paul Counts office!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Naudiya Hopkins
March 27, 2025
"Ms.Cheryl and her team have been the best !! Glad to be doing business with them!"
"It's a pleasure Naudiya! Thank you so much for your business. Like a Good Neighbor!"
Darren Jr
March 20, 2025
"Always helpful always do whatever they can to assist!!!"
"Thank you so much for your business! We greatly appreciate the opportunity to work with you!!"
Gary Redmond
March 20, 2025
"I had a conversation with Ms. Cheryl regarding my home owners insurance policy. Ms. Cheryl was very knowledgeable and displayed excellent customer service."
"Thank you Gary!"
Daisey Couloote
March 20, 2025
"Great company I’ve been with statefarm for over 25 years and I have no problems with Statefarm. I recommend my family and friends to Statefarm and they also enjoy the services. Mr. Paul Counts And his staff Has outstanding customer service and it’s very supportive Now"
"Wow! Over 25 years with State Farm!! We are so proud to have worked with you all these years!"
Ezra Jones
March 19, 2025
"Always professional, they always keep me informed and as my insurance agent they're always looking out for my best interest. Thank you."
"Thank you so much Ezra! Greatly appreciate you taking the time to let us know how we are doing! "
Annette Spriggs
March 18, 2025
"My family has consistently received great service from Paul and his team, especially Cheryl, who is always helpful, pleasant and knowledgeable. It's a been a great experience."
"Thank you for taking the time to share your thoughts! We’re so glad to hear your feedback. If you ever have any questions or need assistance, we’re here to help! Thank you so much Annette!"
Ken Ferguson
March 10, 2025
"Been with the same agent for 10 years. Best customer service and always there to help for all my insurance needs.Highly recommend Chris and Cheryl for all your insurance needs!!"
"Thank you, Mr. Ferguson!! "