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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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B Thomas

January 19, 2026

5  out of  5
rating by B Thomas
"I’ve been a State Farm policy holder (both auto & home) for many years. Whether I’m making a claim, requesting a quote or just have insurance coverage questions, Cheryl is amazing. She’s very hands on and it’s evident that she truly cares about their clients."
We responded:
"B, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Paul Counts’s Team here in our Odenton office. "
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Russell Cowells

January 12, 2026

5  out of  5
rating by Russell Cowells
"They have always been a great service to me for over 50 years"
We responded:
"Thank you, Mr. Cowells! Your loyalty is beyond impressive. Have a GREAT 2026!!"
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Andy Varshine

January 9, 2026

5  out of  5
rating by Andy Varshine
"I've been with Paul Counts for almost 20 years and they have been great! They are great at getting back to you and letting you know the status of your policy."
We responded:
"Thank you Andy! Hard to believe it's been 20+ years. We are so grateful for your loyalty!!"
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Demetria Holland

January 6, 2026

5  out of  5
rating by Demetria Holland
"Cheryl provided outstanding customer service! She was professional, attentive, and genuinely helpful from start to finish. She took the time to listen, answered all my questions clearly, and made the entire experience smooth and stress-free. I truly appreciate her patience and dedication—excellent service all around!"
We responded:
"Thank you, Demetria! So happy we can help you with your insurance needs. We have built our business with great customers like you!!"
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Angela Jenkins

January 6, 2026

5  out of  5
rating by Angela Jenkins
"Chris is always ready to serve and get the job done!"
We responded:
"We appreciate your review, Angela!! Chris has been rockin' it for years!! So grateful to have the opportunity to work with you!"
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STANLEY WILLIAMS

January 5, 2026

5  out of  5
rating by STANLEY WILLIAMS
"Cheryl is amazing, I've been so please with whatever rask she is handling for my home bundles and or business, she has been my primary contact point since 2012, she's always at the job, rarely unavailable, and if you cant reach her? No worries, she WILL call you back! Simply amazing 👏 🤩"
We responded:
"Thank you, Stanley! Cheryl is the BEST at what she does. Cannot thank you enough for your business over the past 13+ years!"
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Evangeline Coney

January 3, 2026

5  out of  5
rating by Evangeline Coney
"I’ve been with Paul Count for over two decades and at all times my encounter with Cheryl has been nothing but respectful and responsive in whatever you may request. I have recently come into contact with Guillermo and he’s very polite and always eager to assist in matters at hand."
We responded:
"Thank you for your business over the past 20+ years Ms. Coney! It has been our pleasure to work with you on all of your insurance needs!"
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Donald Jones

December 17, 2025

5  out of  5
rating by Donald Jones
"Cheryl has been extremely wonderful, very professional and always business minded thru out the years that I've been with State Farm."
We responded:
"Thank you, Mr. Jones! Thank you for your business over the past 5+ years. It is our pleasure."
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Omotokunbo Dosunmu

December 16, 2025

5  out of  5
rating by Omotokunbo Dosunmu
"I want to thank Ms. Cheryl for her openness and kindness and patience. She will take her time to explain things to you in ways one can understand. I guess after being in this business for years, she has become the best. I recommend State Farm with a 5 Star. I want to appreciate Mr., Count too for how he appreciate his customers. Kudus to you guys!"
We responded:
"Thank you Omotokunbo! It was great speaking with you last week. Welcome to our agency. We are so happy to have you with us."
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Renee

December 11, 2025

5  out of  5
rating by Renee
"I have been with State Farm since 1998 (27 years). In 2003 Paul Count's established his State Farm office at the time in College Park, MD and I walked in and never walked out. To this day after 22 years he is still my State Farm agent. They are now in Odenton, MD and still delivers great customer service to all their clients with respect and honesty. I have always done business with Cheryl who I consider a long time friend, and member of my family. She is always willing to help and get you the answers to your questions. But no matter who in the office helps you, you will always feel like a part of the family. Thank you for all the wonderful years with your State Farm Agency I look forward to many more years to come."
We responded:
"Thank you Renee!! It's amazing to think back to those days in 2003. You have always been such a wonderful customer. Looking forward to the next decade!!!"
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Nigel F

December 7, 2025

5  out of  5
rating by Nigel F
"Everything you could want from an agency! They’re easy to communicate with, truly customer-first, and consistently proactive. I’ve never once felt like just another paying customer. This office has gone above and beyond multiple times for me and my family, especially Cheryl! I recommend them every chance I get and will continue to do so."
We responded:
"Thank you so much for taking the time to share your thoughts and experiences with us. We appreciate your business!! Thank you for being such a great customer!!!"
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Denise Brooks

November 21, 2025

5  out of  5
rating by Denise Brooks
"I have been with State Farm for 20 years. Ms. Cheryl has been our family agent for all of those years. We all love her because she is just like being apart of our family. She has always helped us to get the right insurance on our cars. She always gave us great customer service, and well knowledgeable as insurance agent and a wonderful person that will help anyone to get the right insurance State Farm offers. With a person like Ms. Cheryl to work with I don’t mind telling my family and friends about State Farm.."
We responded:
"Thank you, Denise! We have built our business on long-term customers like you! Cheryl is absolutely the BEST. We are so fortunate to have her with us. "
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Bryan Carter

November 19, 2025

5  out of  5
rating by Bryan Carter
"I like to thank miss cheryl for everything she best always make me happy and she easy to work with and make sure am ok give her a bonus she needs one"
We responded:
"Thank you Bryan! We are so happy to work with you! Greatly appreciate your business! Thank you again!"
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Moses E

November 11, 2025

5  out of  5
rating by Moses E
"I had a great experience working with my insurance agent, Paul. He helped me with both my renters and auto insurance, and made the whole process simple and stress-free. He was always quick to provide updates and answer any questions I had. I highly recommend working with Paul and State Farm, excellent service!"
We responded:
"Thank you for the kind words Moses! We are her to help however we can!"
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Johnny Costas

November 11, 2025

5  out of  5
rating by Johnny Costas
"Cris es muy profesional y atento en cada detalle , es muy rápido resolviendo cualquier inconveniente"
We responded:
"¡Muchas gracias, Johnny! ¡Estamos muy contentos de poder trabajar contigo!"
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Nancy DeLuca

November 7, 2025

5  out of  5
rating by Nancy DeLuca
"I’ve been with State Farm over 40 years. Cheryl Barr is an outstanding customer relations specialist, highly professional and easy to work with and talk to. She is always willing to help me with any issues I have as well as the other staff. Overall, I give them a 5 or more star rating."
We responded:
"Thank you, Nancy! It is such a pleasure to work with you all these years. We are very grateful for your kind words."
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Lynn G.

October 24, 2025

5  out of  5
rating by Lynn G.
"The Paul Counts State Farm agency is absolutely wonderful. I requested an online quote and, received a call from their office promptly. Cheryl was very helpful when I returned the call and Chris professionally and efficiently helped me set up my policy. A great team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Frances Richardson

October 20, 2025

5  out of  5
rating by Frances Richardson
"They're service is always rewarding and Chris knew me by name and he was very concerning and kind."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Angela Anderson

October 13, 2025

5  out of  5
rating by Angela Anderson
"Cheryl and Paul are so helpful and nice I been with 30 or more years and I'm not trading then for no one"
We responded:
"Thank you so much for your kind words and loyalty over the past 30+ years! We're thrilled to hear that we have been so helpful and friendly throughout your experience. We truly appreciate your continued trust and look forward to serving you for many more years to come!"
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Bluesunshine Johnson

October 10, 2025

5  out of  5
rating by Bluesunshine Johnson
"Ms. Cheryl is always extremely helpful and strive to answer every question. Her level of communication, professionalism and service should be the customer service standard and not the exception. This is one of the major reasons why we have been a Paul Counts State Farm Insurance customer for over a decade! Your service is greatly appreciated, thank you!"
We responded:
"Thank you Bluesunshine (love the name by the way)!! We are very grateful to have worked with you for 10+ years!!"
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Nahed

October 9, 2025

5  out of  5
rating by Nahed
"I’ve been a proud customer of Paul Count’s office for several years, his services exceed my expectations and especially his staff (Ms.Cheryl) with her professionalism and expertise makes the process very easy and seamless. I highly recommend them to anyone looking a trustworthy insurance agent!"
We responded:
"Thank you so much for being such a great customer!! Our goal is to always EXCEED expectations!"
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Nina Longlegs

October 8, 2025

5  out of  5
rating by Nina Longlegs
"Been with Paul and his staff for almost 20 years. Always professional, helpful, and informative."
We responded:
"Thank you Nina! We greatly appreciate your tenure with State Farm and with our office! Love your Google handle!!!"
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Margaret Gant

September 24, 2025

5  out of  5
rating by Margaret Gant
"I have received great service since 2013. I have recommended StateFarm Insurance to many of my friends. The prices are very reasonable! The young lady that runs the office is very professional and knowledgeable. JUST LIKE A GOOD NEIGHBOR…. STATEFARM IS THERE!!"
We responded:
"Thank you, Ms. Gant! We look forward to continuing to provide you with great service! Thank you for your patronage for over 12 years!!"
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Noah Chung

September 23, 2025

5  out of  5
rating by Noah Chung
"Highly recommend working with them! Chris has been a great help navigating policies. I’ve had a lot changes with policies and he’s been very flexible and able to address any of my concerns. He’s also constantly checked in to make sure all of my questions are answered."
We responded:
"That is great to hear, Noah! Please do not hesitate to call upon us whenever you have a question or need a change. We GREATLY appreciate your business!"
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Simone Fennell

September 22, 2025

5  out of  5
rating by Simone Fennell
"This State Farm office has taken care of my CAR And renters insurance needs for 6+ years and I couldn't be more pleased with the service. Cheryl has been prompt and professional! I would highly recommend this office."
We responded:
"Thank you for giving us the opportunity to work with you for the past 6+ years! We are very grateful for your car insurance and renter's insurance business! Thank you for the kind words."